10/22/2020: There has been an inability to access websites and YouTube on the Discover SE and Si consoles equipped with the iMX5 processor. There may be a "Web page not available" or "Please update your device to Android 4.0 before Oct 22, 2020 to keep using YouTube without interruptions" (images below)
The following statement is the Life Fitness official response to customers who report this:
It has been identified that original Discover SE/SI consoles (sold 2012 – 2014) may no longer be compatible with select websites and applications, most specifically YouTube, depending on the console version. While the consoles, and the cardio machines they are used with, still provide engaging workout experiences, we realize that this can be an inconvenience to our customers.
Unfortunately, the situation is one caused by fast advances in technology from the third-party applications featured on our Discover platform. Life Fitness is unable to influence or control those updates and/or changes implemented by third-party websites and apps that we use to make our consoles robust and engaging. These app updates are the reason for some of the minor functionality issues happening on Life Fitness consoles. We remain committed to delivering the best exerciser experience possible, and will continue to develop our console platform to preserve external app functionality and align our consoles with the advances made by Android operating system. We are devoted to ensuring the core fitness functionality of all our machines remains intact and meets the expectations of our owners and exercisers.
If customers are experiencing this issue, the Discover SE platform allows for apps to be disabled if needed via the on-console Manager’s Configuration menu (including the native YouTube app), and website links can be modified to preference via our Halo.Fitness cloud platform. Click Halo.Fitness Support: Internet Favorites.
At Life Fitness, we pride ourselves on providing inviting and engaging exerciser experiences, and we take our mission of inspiring healthier lives very seriously. If you have customers referencing these issues and require further escalation, please consult with your sales and service leaders.
The three attached documents in this article are for:
- How to disable product apps
- How to Disable web browsing
See the following article for Status of Discover SE Consoles with iMX6 processor